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Washington State CMS keeps 6,000,000 customers satisfied by improving the timeliness, integrity and tracking of messages and mail pieces. Here’s how they do it, even while processing 250,000 pieces a day.

The decision to add a new process to address cleansing can pose business risk when it comes to meeting mailing deadlines. However, some of these potential time delay issues can be negated with the right hardware and software in place.

Collecting overdue debt is probably the most challenging application of customer communications, but DANTOM Systems has mastered the art of triggering payments. With the help of Pitney Bowes and a leading print solutions provider, this firm achieved a higher level of integrity.

In the world of service bureaus, the name of the game is fast turnaround to beat competitors and gain market share. Winning takes precise strategic planning and execution to identify the right resources and high-speed inserter solutions that ensure customer applications hit the mail stream with speed and accuracy.

Are you wondering how the recent shutdown of Lockheed Martin Postal Technologies Inc. (PTI) will affect the future of your PTI equipment investment? You are not alone – figuratively and literally. Pitney Bowes is here to help with a range of hardware, software and service solutions to fit your individual needs.

In addition to our own Customer Conference in Palm Beach Gardens, Florida, Pitney Bowes Document Messaging Technologies will be exhibiting at MAILCOM in Atlantic City from April 28 - 30. Here’s a description and schedule of a number of Pitney Bowes sessions being offered at MAILCOM.

Outstanding customer service is a vital part of an effective product line and a successful, profitable business. Joe Saladino, a well-seasoned customer service representative (CSR), describes his role in the Pitney Bowes Document Messaging Technologies organization and his individual contribution to customer satisfaction out in the field.

   
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