The DM Infinity Series
Digital metering yields more mail with greater reuslts
(reprint from Mailing Systems Technology)

By Clint Dally

Production mailers today are under extreme pressure to increase the efficiency and effectiveness of their customer communications. Increasingly, managers today want to simplify their internal work processes to improve performance while reducing costs.

Pitney Bowes is excited to announce the introduction of the only high-speed digital metering technology available in the market today, which can improve both mailing efficiency and effectiveness for production mailers. The DM Infinity Series Digital Mailing Systems will provide valueadded benefits such as quiet printing, clean ink refilling and the ability to print unique customer messages. Additionally, the DM Infinity Series fully complies with the USPS migration mandate for secure meter technology, which requires high-volume mailers to convert from mechanical to digital printing solutions.

The DM Infinity Series is the only digital meter family in the world that can meter up to 22,000 mailpieces per hour and meet the demanding reliability and durability requirements of production mailers. This latest innovation from Pitney Bowes features three models:

1. The DM16K processes single-weight mail up to 16,000 mailpieces per hour.

2. The DM22K processes single-weight mail up to 22,000 pieces per hour in conjunction with Pitney Bowes’ Advanced Productivity Inserting System (APS).
   
3. The DM22KR processes mixed-weight mail up to 18,000 pieces per hour in conjunction with Pitney Bowes’ Direct Connect Inserting Systems.

Fewer Stoppages, Smaller Footprint
Traditional digital printing technology requires periodic stoppages to perform print head self-maintenance. However, the DM Infinity Series employs a patented two-print head design that allows one print head to print the indicia, while the other can perform required maintenance. This unique design enables virtual non-stop printing performance, even in the highest-volume environments. When combined with the Pitney Bowes Advanced Productivity Inserting System (APS), mailers can now meter up to 22,000 mailpieces per hour.

Also, most production mailing systems utilize multiple meters to process mixed-weight mail at high speeds. This redundancy results in an increased system footprint and potentially reduced reliability. The DM Infinity Series’ Reset-On-The-Fly technology, however, processes mixedweight mail with one DM Infinity Digital Mailing System providing a small footprint and metering at speeds up to 18,000 mailpieces per hour.

Patented “Ink Saver” Technology Lowers Costs
The DM Infinity Series is affordable for the production mail market. Production mailers typically induct mail under controlled acceptance procedures. It leverages a new and unique smaller indicia for controlled acceptance mail that uses approximately 50% less ink than traditional inkjet metering systems. Also, through the use of a unique black ink formulation, the DM Infinity Series provides maximum readability, ensuring timely and accurate delivery.

Now, thanks to the cost-effective printing of the DM Infinity Series, along with the additional ability to print custom messages on the mailpiece, mailers can personalize the mailpiece as well as improve the overall value of the physical mail.

Compatible, Easily Integrated
Since the DM Infinity Series is broadly compatible with both existing Pitney Bowes and competitive production mail inserting systems, it enables all high-volume mailers to enjoy the benefits of metered mail at higher speeds and with increased reliability. It easily integrates with DFWorks and OMS, which provide enterprise-wide postage accounting and centralized funds management with true reconciliation down to 1 / 100 of a cent.

Personalized Messaging Increases Value of Mail
The DM Infinity Series also features Pitney Bowes’ patented Intelli Link Technology and advanced digital printing capabilities, which enables mailers to download and print standard and custom-designed messages and/or graphics at the touch of a button. Gone are the days of installing and uninstalling messy ink-covered metal slugs as jobs change. With these innovations, high-volume mailers can now both easily and quickly enhance the value of mail with unique personalized messages, slogans and/or endorsements, thereby increasing the effectiveness of customer communications.

Customer Communications Management
Of course, better efficiency in mail processing, which contributes significantly to the lowest possible cost per mailpiece, is a vital concern for virtually all print/mail finishing managers. Innovative managers today recognize that the key challenge in achieving higher efficiencies is to increase the effectiveness of every customer contact. This approach is defined as Customer Communications Management (CCM). Pitney Bowes has the comprehensive and cohesive set of solutions that streamline, integrate and enrich every aspect of the customer communications flow, from the routine yet essential applications of billing and collections to the valueadded activities of marketing, call center and customer care.

With the high-speed DM Infinity Series Digital Mailing System, production mailers can now realize added value and unique benefits that enables them to increase operational efficiency as well as the effectiveness of their customer communications.

Clint Dally is Vice President, Product Line Management of Pitney Bowes Document Messaging Technologies. Dally is a 20-year veteran of Pitney Bowes and the mailing industry. For more information, please call 877-536-2736 or visit www.pbdmt.com.

Copyright 2005 by RB Publishing Inc. A reprinted excerpt from Mailing Systems Technology, 2901 International Lane, Madison WI 53704-3128; 608-241-8777; Fax 608-241-8666; Email rbpub@rbpub.com; www.rbpub.com. For a free subscription call 800-536-1992 or log-on to www.mailingsystemsmag.com.

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