STAMFORD,
CT (March 20, 2000) -- Pitney Bowes docSense
(NYSE:PBI), will demonstrate two key elements of its
full range of professional services and software solutions
for electronic billing, payment and statement applications
at the Financial Communications Forum (FCF), March
19-21, in Cambridge, MA.
"docSense
serves the needs of large companies migrating their
current paper-based billing and statement processes
to the Web or other delivery channels," says Karl
Schumacher, President of docSense.
"docSense
has the enabling technologies, the full range of products
and services, and the proven knowledge, partners and
expertise to help businesses link their paper-based
legacy applications—for business to business and business
to consumer—via the Internet, Intranets or other forms
of electronic distribution," says Schumacher.
"We
understand the premium that businesses place on customer
relationships," he says, "and we simplify the EBPP
implementation process so billers can quickly provide
or support electronic messaging to achieve their strategic
business goals. We are the biller's advocate in the
fast-changing world of e-commerce."
The
Future and Benefits of EBPP
At this year's forum, docSense executives, Karl Schumacher
and Kurt Konow, will participate in key conference
sessions to help companies understand important strategies
and techniques for producing customer documents in
both printed and electronic form.
Mr.
Schumacher will participate in a panel discussion
(March 20 at 10:30 a.m.) on "Balancing Print and Internet
Strategies." Through the discussion, companies will
learn how they can easily migrate to electronic forms
of distribution without disrupting existing paper-based
billing processes.
Mr.
Konow, Software Strategist for docSense, will participate
in a "shootout" (March 21 at 3:30 p.m.) on "Customer
Relationship Management." Through this discussion,
companies will learn about the new software billers
can use to improve the integrity of customer data,
implement highly targeted one-to-one messaging and
marketing campaigns, and track and measure the effectiveness
of those campaigns.
Versatile
EBPP Solutions
Also highlighted at this year's FCF will be demonstrations
of docSense's digital document deliveryTM
software system and StreamWeaver® print stream
management software.
docSense
digital document delivery facilitates the EBPP functions
of enrollment, data extraction, presentment, payment,
remittance posting and reporting and has been proven
successful in unrestricted commercial use.
StreamWeaver
is a software solution that splits the print stream
for processing into either print or electronic form,
allowing companies to customize critical message presentment
to their customers.
docSense
digital document delivery is especially attractive
because it can be implemented in a variety of forms
and easily accommodates both pay and no-pay applications,
according to Schumacher.
"Companies
can implement docSense digital document delivery technology
using a traditional 'turn key' model, or they can
minimize upfront capital costs by implementing the
technology using a service bureau format. Using docSense
digital document delivery within a service bureau
format also enables companies to offer an electronic
billing option quickly and at a fraction of the ongoing
unit cost of processing traditional, paper-based mail."
docSense
can also extract key data from traditional paper-based
billing processes and transmit it to bill payment
consolidators for eventual presentment to customers.
And
for companies that distribute statements only—such
as trade confirmations from brokerage firms or statements
confirming investments in 40l(k) plans or mutual funds—docSense
can implement electronic delivery technology without
a payment capability.
docSense
is a new business of Pitney Bowes Inc. It provides
software and services that enable enterprises to custom-tailor
and deliver critical customer communications via the
Internet and other electronic channels. For more information
about docSense, visit www.docSense.com. Pitney Bowes
is a $4.4 billion provider of informed mail and message
management. For more information visit www.pitneybowes.com.
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