STAMFORD,
CT March 7, 2000 -- Karl Schumacher has
been named President of docSense, a new stand-alone
business of Pitney Bowes Inc. (NYSE:PBI). docSense
offers professional services and software solutions
for Internet billing, payment and statement applications
for the business-to-consumer, business-to-business,
and internal messaging markets.
Previously,
Mr. Schumacher was Vice President and General Manager
of the Document Factory Solutions group of Pitney
Bowes Inc. and pioneered the firm's highly successful
host-to-post strategy for global 2000 companies
as well as its Digital Document DeliveryTM
(D3) capability.
As
President of docSense, Mr. Schumacher will now direct
a new business initiative that is focused exclusively
on migrating high volume billers from hard copy
statement processing to web-based and other delivery
channels. The business will serve as the "biller's
advocate in this newly emerging and fast moving
area of e-commerce," says Mr. Schumacher.
Fast
implementation, minimum disruption
"docSense will enable businesses to implement the
full range of Internet billing alternatives—and
capture the immense benefits of faster delivery,
lower cost processing, and more effective one-to-one
messaging—in parallel with their current paper-based
billing operations," he continues.
"Our
strategic partnership agreements with billing consolidators
and consumer service providers allow billers to
manage only one vendor relationship and still provide
consumers with a rich array of delivery and payment
options," he says.
"Web
bill presentment and payment is a widely recognized
pillar for e-business initiatives within an enterprise,"
adds Murray Reichenstein, Vice President of Ecommerce
for Pitney Bowes.
"Paper-based
documents drive receivables and regulatory compliance,
which are often seen as back-office concerns," he
explains. "Digital presentment accomplishes that
too, but is also a front-end, interactive gateway
to the goods and services of an enterprise. docSense
offers all the pieces to help drive a well-integrated
e-commerce offering within a business including
the ability to interface to Customer Relationship
Management and Enterprise Resource Planning systems."
Mr.
Schumacher has held key positions in strategic planning,
business development and product management. He
has directed the acquisition and integration of
software companies and software-based products,
and has generated ten patents in his tenure with
Pitney Bowes. He holds an MBA degree from the University
of Michigan and a BA degree from Wesleyan University.
Key
management team
Several other key managers will help launch the
new business initiative and will report directly
to Mr. Schumacher.
Robert
Calabrese is Vice President of Sales and Professional
Services for docSense. Mr. Calabrese is responsible
for directing a staff of more than 60 sales and
consulting services personnel who help billers implement
Electronic Bill Presentment and Payment capabilities,
including the critical e-commerce components of
data quality, print stream management, customer
relationship management, and control and reporting.
Mr.
Calabrese has more than three years of sales management
experience with Pitney Bowes. Previously, he managed
sales for Structural Dynamics Research Corp., a
firm that developed software for data integrity,
data mining and computer aided design. Mr. Calabrese
received a BA degree in marketing from Dowling College.
Lenore
O'Connor is Vice President of Marketing and Product
Management for docSense. Ms. O'Connor has more than
four years of marketing management experience with
the Production Mail and Document Factory Solutions
Division of Pitney Bowes and was instrumental in
helping develop the firm's Digital Document DeliveryTM
marketing strategy.
She
has also played a key role in realigning and integrating
the marketing and product management resources for
the Division's software and services capabilities,
which has helped speed the implementation of advanced
processing concepts like the automated document
factory.
Ms.
O'Connor also has experience with Control Data Corp.,
where she held positions in marketing communications
management. She is a graduate of Adelphi Business
School.
Douglas
Quine is Product Guru for docSense. He is responsible
for guiding new product development, coordinating
solution development with strategic partners, and
custom-tailoring solutions to individual biller
sites.
Dr.
Quine is a former professor at the University of
Illinois and holds a BA degree from Princeton University
and a Ph.D. degree from Cornell University.
He
has written computer programs using multiple languages,
has evaluated and selected the technologies used
to automate messaging, and has nearly four years
of experience building web sites, including monitoring
and analyzing patterns of consumer use. One of his
personal web sites recently won the Britannica Internet
Guide Award for excellence in content, presentation
and usability.
David
Gardner is Chief Architect for the docSense family
of products and capabilities. He is responsible
for assuring that the full array of Pitney Bowes
software products are optimized for Internet deployment
and can be fully customized at individual biller
sites. Mr. Gardner has more than five years of experience
developing web-based technologies, and was instrumental
in developing and piloting a secure digital certificate
for the Social Security Administration.
Mr.
Gardner holds two patents, has authored a book on
computer programming, and has published articles
on how organizations can adopt information technology
tools to spur innovation. He received a BA degree
and an MA degree in computer sciences from the University
of Kansas.
John
Lynch is Development Director for docSense. He is
responsible for developing and integrating software
encompassing print stream management, control and
reporting, and data quality/fraud detection.
Mr.
Lynch has more than 15 years of technical and software
development experience. Most recently he served
as Technical Leader for the Document Factory Solutions
group of Pitney Bowes, and before that was Director
of Product Development for StreamWeaver® print
stream conditioning software.
He
has also served as Director of Software Development
for DevTech/NeoMedia Technologies, Technical Director
for Archetype Systems, Inc., and Senior Systems
Programmer for Fingerhut Corporation. His experience
includes developing client/server software products
for Unix-based print servers. Mr. Lynch attended
both Saint Cloud State University and De Paul University
where he studied computer sciences.
Elizabeth
Trumbull is Director of Business Development for
docSense. She is responsible for developing partnerships
with distribution providers, technology providers,
integration service companies, and other complementary
product providers.
Mrs.
Trumbull has three years of experience with Pitney
Bowes Management Services, where she was a senior
technical advisor for the development of digital
products and services. Her background is large-scale
systems integration, including defense contracting
and imaging/electronic document management systems.
Mrs. Trumbull received a BA degree in economics
from William and Mary College.
docSense
is a new business of Pitney Bowes Inc. It provides
software and services that enable enterprises to
custom-tailor and deliver traditional and newer
forms of critical customer communications via the
Internet and other electronic channels. For more
information about docSense, visit http://www.pbdmt.com.
Pitney Bowes is a $4.4 billion provider of informed
mail and message management. For more information
visit www.pitneybowes.com.
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