Danbury and New Haven, CT (March 13, 2000) -- Pitney Bowes Inc. (NYSE:PBI) has been selected by the South Central Connecticut Regional Water Authority to provide electronic bill presentment and payment solutions to the more than 100,000 households the utility services in south central Connecticut.

Pitney Bowes’ Digital Document Delivery (D3) Internet billing, payment and statement solution will enable the Regional Water Authority to offer its customers the option of receiving and paying for their water bills electronically as an alternative to receiving paper invoices, which they currently pay via traditional mail.

For the first time ever, Pitney Bowes' D3 technology enables us to offer this option to a growing number of customers who prefer to receive and pay their bills on line whenever and wherever they wish, said Noel Grant, director of customer relations for the Regional Water Authority. When customers can elect to receive and pay bills in the way that’s most convenient for them, we believe more payments will be on-time, something that can only help our bottom-line. In addition, we believe that providing this level of customer choice also positions us on the leading edge of the industry.

Mr. Grant said that the Regional Water Authority’s decision to choose Pitney Bowes Digital Document Delivery (D3) was impacted by the success that another New Haven utility company, United Illuminating, has had with the solution.

We were impressed by the level of technology demonstrated by Pitney Bowes' D3, Mr. Grant added, and are also aware of Pitney Bowes strong reputation for product and service quality and reliability."

Karl Schumacher, President of Pitney Bowes docSense, the division that offers professional services and software solutions for Internet payment, billing and statement presentment, said that their solutions are designed expressly to help customers better manage transactions with their customers. "By implementing D3, the Regional Water Authority has responded to the growing consumer demand for innovative, web-based communications.

Pitney Bowes docSense is a Premier Certified Partner of CheckFree i-Solutions, the leading provider of electronic billing and payment services (NASDAQ: CKFR) and offers its customers access to CheckFree i-Processing, the most comprehensive distribution and payment network of nearly 275 financial services companies.

Pitney Bowes Inc. is a $4 billion global provider of integrated mail, messaging and document management solutions headquartered in Stamford, Connecticut. The company serves over 2 million businesses of all sizes in more than 130 countries through dealer and direct operations.  Pitney Bowes docSense is the company’s global provider of premier solutions for the creation and distribution of efficient and effective documents in paper and digital form. For additional information about Pitney Bowes, visit the company’s website at www.pitneybowes.com.

South Central Connecticut Regional Water Authority, a regional organization, supplies water and related services to some 400,000 consumers in 12 south central communities.  In 2000, consumers used over 19 billion gallons of water.  It owns approximately 24,000 acres of watershed land, provides a wide array of recreational opportunities, and sells an expanding line of water-related products and services.  Through its Whitney Water Center, the Authority also provides hands-on water science programs to some 16,000 students annually.

Return to List of Press Releases