homeimageaboutimageproducts/servicesimagenewsimageeventsimageintimagesupportimagecontact usimagesite mapimage
Information Solutions
 

ADF File-Audit
Integrity Solution

  ADF Productivity Solution
  DFWorks
  Direct Connect
  EFS Envelope Finishing
  InSite
  Mailstream Monitor
  OnRoute
  Workflow Solutions
   
Inserting Solutions
  DM Infinity Series
  APS Edge
  FPS Series
  FlowMaster RS Flex
  8 Series  
   
Sorting Solutions
   
Direct Mail Solutions
   
Service
System Service

Protecting your capital investment is crucial to ensure longevity. Pitney Bowes' service organization is comprised of more than 2,500 skilled staff, including design and application engineers, technical support personnel, sales consultants, project managers and customer service representatives.  

Gain Competitive Advantage:  
  • 100% Service coverage in the U.S. as well as direct support and dealer support worldwide
  • More than 800 factory-certified Customer Service Representatives
  • All CSRs have A+ certification in hardware, software and networking -- recertification is required


   >> Overview on Standard Equipment & Maintenance Agreements
   >> Inputs                 >> Outputs                     >> Custom Solutions

Pitney Bowes' customer service organization partners with you to provide arrange of value-added service options to avoid or minimize system problems and maximize operational efficiency. We offer the following value-added service options to select, acquire, install, manage and maintain your production mail system.

  • Application Consulting and Planning
  • Installation Support
  • Job Consolidation and Centralization
  • Integrity Analysis
  • Operator Training
  • Hardware Support
  • Technical Support and Diagnostics
  • Operational Reporting and Analysis
  • Project Management