Document Messaging Technologies Hardware Product Support Site
Avoid waiting on hold when you have a problem with your equipment. Now you can request onsite service and training online. Just fill out a quick online form about your request and we’ll do the rest. My Account is your starting point to manage your equipment inventory, access rate change information, request equipment repair, replenish postage funds, order supplies, all from your desktop!

>> Click here to access the Product Support Site.

Group 1 Software Product Support Site
As a Group 1 customer, many online help and self-service features are available to you.

>> Click here to access the Group 1 Software Product Support Site.

Emtex Support Site
Emtex Customer Support provides technical and operational expertise that enables you to take full advantage of your technology investments. We offer telephone and email-based technical assistance for all Emtex products, and timely, effective support for all Emtex Software issues. Our Customer Support specialists combine in-depth expertise in Emtex output management technology with an understanding of support methodology based on global standards and best practices.

>> Click here to access the Emtex Product Support Site.

Sure-Feed Engineering Support Site
Need assistance with your Sure-Feed Engineering product? We'd be glad to help! Simply fill out the information request form and submit it to us. We'll get back to you promptly regarding your issue.

>> Click here to access the Sure-Feed Product Support Site.

USPS Certification Forms

Pitney Bowes MLOCR Sorter and Encoding Station USPS® MASS™ Certification Forms
The following forms are needed for the upcoming USPS® Mass Cycle L certification (August 2007 – July 2008). MLOCR and Encoding Station information has been pre-entered into each form as appropriate.